American Airlines passenger kicked off flight soon after acquiring seat for her $30,000 cello
A passenger on board an American Airlines flight says she was removed ahead of takeoff since of the size of her cello &ndash even though she had bought a seat for the instrument, and claims American Airlines assured her husband she would be capable to bring it on board.
&ldquoI bought two round trip tickets for her and her cello on Apr.2 on the telephone straight from AA and told them particularly that one particular ticket is for the cello as cabin baggage. I was told it is abosolutely allowed and she won’t have any issue,&rdquo musician Jingjing Hu&rsquos husband Jay Tang wrote on Facebook.
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Hu, a music student at DePaul University School of Music in Chicago, had flown to Miami to execute in a music festival.
&ldquoWhen I flew from Chicago to Miami, I didn&rsquot have any difficulty with that,&rdquo Hu told WMAQ. The flight crew even gave her a specific strap to hold the instrument in location.
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The pricey instrument, which Hu says is worth $30,000, produced it safely to Miami with her. However, when Hu boarded her return flight to Chicago on Thursday, airline crew members asked her to get off the plane, WBBM reported.
According to Hu, flight employees told her the cello was as well massive for the seat &ndash although she insists it met seat size restrictions.
Federal regulations permit musicians to carry instruments like cellos in the cabin if passengers buy a seat for the item.
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Although flight attendants insist Hu was removed since the aircraft was too little for the instrument, Tang writes on Facebook that he believes she was removed due to the fact the flight was overbooked.
&ldquoInterestingly my wife was travelling with a buddy, who remained on the plane. She told us that following my wife left, two other passengers came and sat in her and her cello’s seats,&rdquo he wrote.
&ldquoThey just kick off passengers when they oversell their tickets making use of FAA regulations as an excuse. I could have been told these regulations when purchasing the ticket. My wife could have been told these regulations when flying from Chicago to Miami, at check in counter in Miami International Airport, at the gate or even when boarding the plane. But they chose to kick her out final minute soon after she was seated and her cello safely secured. They even want law enforcement involved,&rdquo Tang continued, referencing that his wife was escorted off the plane by law enforcement.
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American Airlines released a statement to Fox News, saying the incident was element of a &ldquomiscommunication.&rdquo
&ldquoA passenger on flight 2457 from Miami to Chicago was traveling with her cello. Unfortunately, there was a miscommunication about no matter whether the cello she was traveling with met the specifications to fit onboard the certain aircraft she was flying, a Boeing 737. We rebooked our passenger on a flight the next morning on a larger aircraft, a Boeing 767. We offered her a hotel and meal accommodations for the inconvenience. We apologize for the misunderstanding and customer relations has reached out to her.&rdquo
Published at Sun, 05 Aug 2018 18:30:00 +0000